Shipping policy

At Gege Bear (www.gegebear.com.pk), we aim to deliver your favorite beauty products quickly and safely across Pakistan 💖

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📦 Order Processing

• All orders are processed within 1–2 working days
• Orders placed on weekends or holidays will be processed on the next working day
• You may receive a confirmation call or message for Cash on Delivery (COD) orders

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🚛 Delivery Time

• Standard delivery time: 3–5 working days
• Remote areas may take 5–7 working days

Please note that delays may occur due to:

• Weather conditions
• Courier issues
• High order volume

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💸 Shipping Charges

• Shipping charges will be calculated at checkout
  

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📍 Delivery Coverage

We deliver all over Pakistan through trusted courier services.

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📞 Order Confirmation (Important for COD)

For Cash on Delivery orders:

• Our team may contact you via call or WhatsApp
• If the order is not confirmed, it may be cancelled
• Please ensure your contact number is correct

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❌ Failed Deliveries

Orders may be marked as failed if:

• Customer is unreachable
• Incorrect address is provided
• Customer refuses to accept the parcel

⚠️ Repeated failed orders may result in future order restrictions.

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📬 Tracking Your Order

• Once your order is shipped, you may receive a tracking ID via SMS or WhatsApp
• You can track your parcel through the courier service

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📝 Important Notes

• Please double-check your address and phone number before placing an order
• Gege Bear is not responsible for delays caused by courier companies

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📧 Contact Us

For any shipping-related queries, contact us:

📧 gegebear.com.pk@gmail.com
📍 DHA Phase II, Islamabad 45730, Pakistan